> ## Documentation Index > Fetch the complete documentation index at: https://docs.thanx.com/llms.txt > Use this file to discover all available pages before exploring further. # Integrating with Thanx **Welcome!** This guide is designed to help you work **with Thanx** from initial onboarding to a successful launch. We believe in a collaborative, partner-centric approach where *your* success is *our* success. We strive to provide proactive support, clear documentation, and a smooth integration process. Below you’ll find an overview of team roles, key integration paths, resources, and processes we’ll navigate **together**. Note: This site is your go-to for detailed API specs, step-by-step guides, and best practices. ## Roles & Responsibilities ### Partnerships Team Think of the Partnerships team as your project concierge and primary point of contact. In practice, this means they: * Coordinate kickoff meetings and integration scoping. * Ensure requirements are understood and captured. * Facilitate alignment across internal teams. * Escalate questions or needs to the right specialists. * Keep you informed about progress and milestones. * Partner with you on GTM and co-marketing opportunities. They ensure you always know who to contact and keep the engagement on track. For general partnership questions or to start an integration with us, reach out to [**partnerships@thanx.com**](mailto:partnerships@thanx.com) ### Developer Support Team The Developer Support team is your technical guide and engineers. They provide: * **Technical documentation** and implementation support. * **Sandbox credentials** and environment setup. * **Certification reviews** to ensure your integration meets Thanx standards. Dev Support is your go-to contact for: * API questions and examples. * Integration troubleshooting. * Technical updates or feature clarifications. You can reach them at [**developer.support@thanx.com**](mailto:developer.support@thanx.com) ## Key Integration Paths Thanx supports multiple integration paths to fit your product and customers. Our platform is designed to be flexible – whether you’re integrating at the POS, kiosk, in a custom app, or via a pay-at-table experience. ### POS Integrations Integrate Thanx loyalty directly into your Point-of-Sale system for in-store transactions. Using our **Loyalty API**, a POS can: * Look up a guest’s loyalty account. * Retrieve available rewards. * Apply discounts. * Record loyalty accrual in real time. This creates a seamless cashier experience where rewards are integrated into checkout. Refer to the [POS / Kiosk Integration Guide](/overview/guides/pos-kiosk) for details. ### Kiosk Integrations Extend loyalty to self-service kiosks. The kiosk software allows guests to: * Identify themselves (e.g., by phone number or QR code). * View and redeem rewards. * Apply rewards before payment. This ensures a frictionless loyalty experience even in self-service environments. Kiosks follow the same integration path for POS, refer to the [POS / Kiosk Integration Guide](/overview/guides/pos-kiosk) for details. ### Consumer UX (Mobile & Web) Integrations Build loyalty features into your **custom mobile or web app**. You can: * Display loyalty balances and rewards. * Enroll users in programs. * Handle redemptions and reward events in real-time. Thanx provides OAuth tokens, sandbox environments, and webhooks for real-time updates. This path allows you to deliver a fully branded loyalty experience while Thanx operates behind the scenes. Refer to the [Consumer UX Integration Guide](/overview/guides/consumer-ux) for more information. ### Pay-at-Table Integrations Enable guests to pay directly from their mobile device by scanning a QR code at their table. Using our Pay-at-Table APIs, you can: * Allow guests to sign up or sign in to their loyalty account. * Display order details and apply available rewards. * Complete payment and automatically accrue loyalty points. This integration connects on-premise ordering and payment systems with the Thanx loyalty platform, creating a seamless, contactless dining experience. Refer to the [Pay-at-Table Integration Guide](/overview/guides/pay-at-table) for more information ### Subscriber Ingestion Sync newsletter signups, CRM contacts, or email marketing lists into Thanx loyalty marketing via the Partner API. Using our **Partner API**, you can: * Opt email addresses into a merchant’s loyalty marketing. * Enrich subscriber profiles with names, birth dates, and zip codes. * Perform bulk imports or real-time syncs as users sign up. Thanx handles targeted outreach to encourage full loyalty program enrollment. Refer to the [Subscriber Ingestion Guide](/overview/guides/subscriber-ingestion) for details. Don’t see your integration path? Reach out to [partnerships@thanx.com](mailto:partnerships@thanx.com) for more information. ## Integration Process & Certification Here’s an overview of the typical process and how we’ll support you at each stage: ### 1. Discovery & Scoping * The Partnerships team defines the integration **scope and requirements** with you. * Partnerships team and Developer Support identify your goals, data needs, and technical constraints. * Once aligned, you’ll receive a clear plan for development, timelines, and handoffs. ### 2. Development & Sandbox Testing * Thanx provides **sandbox credentials** and access for testing. * The Developer Support team walks you through relevant endpoints and examples. * You test against sandbox accounts to validate flows (e.g., reward lookups, redemptions, accruals). * Check-ins and Q\&A sessions are available throughout this phase. ### 3. Certification (Quality Check) * After sandbox testing, Thanx conducts a **certification review** before go-live. * You demo your integration via video call, walking through key use cases. * You should also provide a link or test environment where we can independently test your experience. * We verify authentication, redemption logic, error handling, and data consistency. * You must submit a **product guide** (screenshots of each step plus a screen recording demonstrating how the integration works) covering all use cases submitted for certification, shared with the Thanx team via email. * Once complete, Thanx provides **production API keys**. ### 4. Launch & Ongoing Support * The Partnerships team coordinates the **launch** and any co-marketing opportunities. * Dev Support remains available for post-launch help and optimization. * Once certified, you can onboard additional merchants using the same integration without going over all the initial certification steps. We provide smoother checks to help you launch new customers. ## Next Steps & Feedback We’d love your feedback! Are there additional integration types or use-cases you think we should support? Share your ideas — they directly shape our roadmap and help us improve our partner experience. Your insights are invaluable, and we look forward to building even stronger integrations together. **Thank you** for partnering with Thanx — we’re excited to collaborate with you to create amazing experiences for merchants and customers alike!