Feedbacks
Get Feedbacks
This endpoint describes the user’s current feedback records.
GET
/
feedbacks
Response
id
string
The ID of the feedback record
user_id
string
The user ID
merchant_id
string
The merchant ID
location_id
string
Location ID
state
enum
The state of the feedback record
unviewed
- User has an opportunity to leave feedback for a purchase they have made, but has not been displayed the feedback prompt yet.viewed
- User viewed the opportunity to leave feedback, but they have not left a NPS or review yet.expired
- User did not leave a NPS or review before the feedback expiredrated
- User has left a net promoter scorereviewed
- User has left a reviewresponded
- Merchant has responded to the user's feedback
expires_at
string
The feedback expiration time in ISO8601-format. Users cannot submit a rating or review for the associated purchase after this time has elapsed.
purchased_at
string
The ISO8601 timestamp of the purchase the feedback was associated with.
viewed_at
string
The ISO8601 timestamp the feedback was viewed by the consumer
rated_at
string
The ISO8601 timestamp the feedback was rated by the consumer
reviewed_at
string
The ISO8601 timestamp the feedback was reviewed by the consumer
responded_at
string
The ISO8601 timestamp the feedback was responded to by the merchant
rating
integer
NPS score (null or 1-10)
review
string
Customer feedback
response
string
Merchant response
purchase
hash
The associated purchase record