The Thanx platform supports a variety of data export mechanisms. We are firm
believers that data within the Thanx platform belongs to our customers. As a
result, it’s our responsibility to make it as easy to use as possible - both
within the Thanx dashboard via tools and reporting as well as in downstream
data systems.
For access raw data from the Thanx platform, we provide the following access
mechanisms:
A changelog of data export schema adjustments can be found here.
SFTP Exports
These exports are updated once every 24 hours and are a snapshot of the entire
data set resident within the Thanx platform in CSV format. As an open data
platform, the Thanx platform makes it easy for your team to get access to your
data.
This is available to all Thanx merchant customers. If you are an existing
customer and would like to get access to this data, please reach out to your
Thanx success manager directly and they can set this up.
SFTP exports are available in two formats:
Single-File Exports
- Standard CSV file format
- Limited to 10 million most recent records per report
- Ideal for manual analysis, reporting, and ad-hoc data exploration
Multi-File Exports
- Eliminates the 10 million record limit
- Data is automatically split across multiple CSV files (up to 5GB each)
- Files are organized in a folder structure with sequential numbering (e.g.,
export_0.csv, export_1.csv)
- All files include headers for easy processing
- Recommended for programmatic integrations and automated data pipelines
To configure multi-file exports for your account, please reach out to your
Thanx success manager.
Thanx Connex
Thanx has built support for fully managed loading of structured Thanx data
directly into a variety of data destinations.
Thanx Connex incurs additional pass-through fees to cover underlying
technology services.
Costs & Usage
Thanx Connex has pass-through costs of $300/mo per destination associated
due to service provider costs necessary to facilitate this functionality.
Currently, data is synced on a 24 hour basis. In the future, support for more
frequent syncs will be considered depending on interest from customers.
If you are an existing Thanx customer and would like to use this functionality,
please reach out to your Thanx success manager directly and they can work with
you on the specifics.
Integration Partners
Thanx supports bulk data sharing for integration partners. This allows for
access to any mutual Thanx customer that agrees to data sharing. In order to
facilitate this, a Master Data Agreement (MDA) must be in place and a merchant
must grant explicit data access approval.
If this is of interest, please reach out to our partnerships team at
[email protected] for
additional details.
Models
Follow the links below for detailed data model reference documentation:
