Overview

The Thanx platform supports a variety of data export mechanisms. We are firm believers that data within the Thanx platform belongs to our customers. As a result, it’s our responsibility to make it as easy to use as possible - both within the Thanx dashboard via tools and reporting as well as in downstream data systems. For access raw data from the Thanx platform, we provide the following access mechanisms: A changelog of data export schema adjustments can be found here.

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SFTP Exports

These exports are updated once every 24 hours and are a snapshot of the entire data set resident within the Thanx platform in CSV format. As an open data platform, the Thanx platform makes it easy for your team to get access to your data. This is available to all Thanx merchant customers. If you are an existing customer and would like to get access to this data, please reach out to your Thanx success manager directly and they can set this up.

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Export Formats

SFTP exports are available in two formats: Single-File Exports

• Standard CSV file format
• Limited to 10 million most recent records per report
• Ideal for manual analysis, reporting, and ad-hoc data exploration

Multi-File Exports

• Eliminates the 10 million record limit
• Data is automatically split across multiple CSV files (up to 5GB each)
• Files are organized in a folder structure with sequential numbering (e.g., export_0.csv, export_1.csv)
• All files include headers for easy processing
• Recommended for programmatic integrations and automated data pipelines

To configure multi-file exports for your account, please reach out to your Thanx success manager.

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Snowflake Secure Data Sharing

If you use Snowflake, Thanx can share your data directly into your Snowflake account using Snowflake’s native secure data sharing. This is a direct Snowflake-to-Snowflake share — data is never copied, no external data-loading service is involved, and you always query the latest data Thanx has published. Because Snowflake direct shares cannot cross regions or cloud platforms, this option is only available for Snowflake accounts on AWS us-east-1 (the region of the Thanx provider account). Setup is a manual, one-time configuration. See the Snowflake Secure Data Sharing guide for requirements and setup steps.

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Thanx Connex

Thanx has built support for fully managed loading of structured Thanx data directly into a variety of data destinations. This functionality allows your team to load data from Thanx directly into your destination of choice without having to worry about data pipeline tooling or data engineering work. This enables your data team to more quickly leverage this data within your existing data platform and rapidly integrate Thanx data into your organization’s data ecosystem. Thanx manages creation of data schema, ongoing syncing of data, and fully managed schema management should there be any changes.

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Costs & Usage

Thanx Connex has pass-through costs of $300/mo per destination due to service provider costs necessary to facilitate this functionality. Currently, data is synced on a 24 hour basis. In the future, support for more frequent syncs will be considered depending on interest from customers. If you are an existing Thanx customer and would like to use this functionality, please reach out to your Thanx success manager directly and they can work with you on the specifics.

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Integration Partners

Thanx supports bulk data sharing for integration partners. This allows for access to any mutual Thanx customer that agrees to data sharing. In order to facilitate this, a Master Data Agreement (MDA) must be in place and a merchant must grant explicit data access approval. If this is of interest, please reach out to our partnerships team at partnerships@thanx.com for additional details.

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Models

Follow the links below for detailed data model reference documentation:

• Campaigns
• Communication Preferences
• Memberships
• NPS Feedback
• Points Accounts
• Points Transactions
• Programs
• Purchases
• Rewards