Get Feedback Records
This endpoint will return all the feedback records of the specified merchant.
Scope required: feedbacks.read
Parameters
Filter by Merchant ID
Filter by User ID
Filter by Location ID
Filter by state (unviewed
, viewed
, expired
, rated
, reviewed
,
responded
). The default is to return all feedback records regardless of
state.
Filter by the timestamp the feedback record was last updated (ISO8601
-format)
The current page of paginated resources.
- Default:
1
.
Number of records to be returned per API request.
- Default:
10
- Minimum:
1
- Maximum:
100
Response
The ID of the feedback record
The user ID
The merchant ID
Location ID
The state of the feedback record
unviewed
- User has an opportunity to leave feedback for a purchase they have made, but has not been displayed the feedback prompt yet.viewed
- User viewed the opportunity to leave feedback, but they have not left a NPS or review yet.expired
- User did not leave a NPS or review before the feedback expiredrated
- User has left a net promoter scorereviewed
- User has left a reviewresponded
- Merchant has responded to the user's feedback
The feedback expiration time in ISO8601-format. Users cannot submit a rating or review for the associated purchase after this time has elapsed.
The ISO8601 timestamp of the purchase the feedback was associated with.
The ISO8601 timestamp the feedback was viewed by the consumer
The ISO8601 timestamp the feedback was rated by the consumer
The ISO8601 timestamp the feedback was reviewed by the consumer
The ISO8601 timestamp the feedback was responded to by the merchant
NPS score (null or 1-10)
Customer feedback
Merchant response
The associated purchase record
Pagination information