Skip to main content

​
Prerequisites

  • If your Postgres database is protected by security groups or other firewall settings, you will need to have the data-syncing service’s static IP available to complete Step 1.

​
Step 1: Allow access

Create a rule in a security group or firewall settings to whitelist:
  • incoming connections to your host and port (usually 5432) from the static IP.
  • outgoing connections from ports 1024 to 65535 to the static IP.
SSH tunnelingIf your database is not publicly accessible, SSH tunneling is supported instead. Open port 22 on a bastion host and add the data-syncing service’s public key to authorized_keys; contact support to obtain the public key.

​
Step 2: Create writer user

Create a database user to perform the writing of the source data.
  1. Open a connection to your PostgreSQL database.
  2. Create a user for the data transfer by executing the following SQL command.
  1. Grant user create and temporary privileges on the database. create allows the service to create new schemas and temporary allows the service to create temporary tables.
If the schema already existsBy default, the service creates a new schema based on the destination configuration (in the next step). If you prefer to create the schema yourself before connecting the destination, you must ensure that the writer user has the proper permissions on the schema, using GRANT ALL ON schema <schema> TO <username>;

​
Step 3: Add your destination

Securely share your host name, database name, port, your chosen schema name, username, and password with us to complete the connection.
Credential character limitationsAvoid the following characters in your host name, username, password, and schema name, since they break connection string parsing: @, [, ], /, ?, #, ", \, +, space, &, :, %.